Terms & Conditions

Earn Points

Always use your card whenever you make a purchase or place a catering order at Balducci's. Each time you present your card to the cashier, you will earn one point for every dollar you spend (net of tax and coupons). For every 250 points, you'll earn a $10 Rewards Certificate good towards your next purchase of $10 or more at Balducci's.

Acquiring a Rewards Card

To apply for a Rewards card, you may either:

  1. Visit www.Balduccis.com and fill out the online application, at which time a Rewards card will be emailed to you. You may print out a card for each family member.
  2. Visit any of our seven store locations and apply in person. Once the application is filled out, you can select one card or key tag for each shopper who will participate in the program (maximum 2 per household).

All family members' points will be added together to determine the total household points eligible for Rewards. For example, if food lover A spends $150 and food lover B spends $100, your account will have 250 points and your household will receive a $10 Rewards Certificate on your next purchase of $10 or more at Balducci's. Rewards Certificates will be mailed to the address on the application.

Lost or Stolen Cards/Key tags

If you have misplaced your card, you can still earn rewards points by giving the cashier your phone number and last name during checkout, so that they may look up your account information.

If you wish to physically replace your card, you may visit the Balducci's website (www.Balduccis.com), give the requested information, and have a new card sent by email.

Discounts

Rewards Certificates are just part of your savings. Each month, you will receive exclusive offers by mail and email with discounts on selected featured items. In the future, your card will entitle you to special in-store prices on selected products. Your savings will be instantaneous!

Eligibility and Participation

The Balducci's Rewards program is a free benefit to customers and is completely voluntary.

All individual customers at least eighteen (18) years of age are eligible to participate.

Eligible customers may enroll at the point of sale, at customer service by completing an application form, or applying online. No purchase is necessary to join. Only participating customers are eligible to earn points in the program.

Changes in account information may be made online at the Balducci's website, or in-person at a store location. It is your responsibility to notify Balducci's of any changes.

Members cannot change their enrollment date.

Members will not receive cash back or store credit for purchases less than the Balducci's Rewards Certificate value.

Balducci's Rewards Certificates carry no cash value, cannot be redeemed or exchanged for cash, and cannot be replaced if lost or stolen. Balducci's is not responsible for replacing lost, stolen, or mutilated certificates or coupons. Copies of Balducci's Rewards Certificates and coupons will not be accepted.

Balducci's Rewards Certificates expire within 45 days of issuance.

Members may cancel their account at any time by emailing customer service@BalduccisRewards.com or by calling 1-877-935-4662.

Point Accumulation, Transfer, and Account Merging

Balducci's Rewards members earn one (1) point for every one dollar ($1.00 USD) spent at Balducci's. Points will be credited on the total purchase amount less federal, state, local, or other taxes and items excluded from the program.

Members cannot transfer points from one account to another.

Members must present their Balducci's Rewards card or key tag, or provide their account number, in order to earn points on purchases. Exceptions will be made solely at the discretion of Balducci's.

Points earned for purchases that result in returns or refunds will be deducted from members' accounts.

Purchases prior to the date of enrollment are not eligible for points.

Points have no cash value, and points cannot be exchanged for cash.

If you suspect an error in your points balance, please bring this to our attention by emailing customer-service@BalduccisRewards.com or by calling (877) 935-4662. We will investigate any potential discrepancies and correct any errors.

Privacy Policy

Balducci's takes the protection and proper use of your personal information seriously. Your information is kept confidential, accurate, and secure. We store this information to administer the program, process your Rewards, and communicate valuable offers to you. Balducci's does not share and does not sell customer information. However, we reserve the right to share your personal information as may be required by law, by court order, or in cooperation with law enforcement to protect the rights, property, or safety of Balducci's.

Additional Program Terms

Balducci's Rewards cards and keytags remain the property of Balducci's and must be surrendered upon request. Balducci's reserves the right to disqualify anyone from participation in the program and to immediately invalidate all points accumulated or presented based on abuse, fraud, or any violation of the Terms and Conditions of the program.

Balducci's reserves the right to determine the number of points for any item, department, or purchase transaction.

Balducci's is not responsible for any unauthorized Balducci's Rewards Certificate redemption.

Balducci's Rewards program and offers are redeemable only at Balducci's and are void where prohibited by law.

Balducci's reserves the right to restrict, suspend, change, or cancel the terms and conditions of the program and any associated offer(s) at any time without prior notification. This means that accumulated points do not, in any way, entitle members to any vested rights with respect to the Balducci's Rewards program.

Balducci's also reserves the right to offer a modified point structure for certain items or departments or to exclude certain types of purchases altogether from inclusion in the program.

Except as indicated herein, the program may not be combined with other offers.

In all matters relating to the interpretation and application of any rule or phase of this program, the decision of Balducci's shall be final.

Customer Service

For further details about the program rules or a complete list of stores, please contact your Balducci's store, visit the Balducci's website at www.Balduccis.com, email customer-service@BalduccisRewards.com, or call the Balducci's Rewards program at 1-877-935-4662.