We are in the food business, not the database business. We respect your confidentiality, and promise to retain it. Accordingly, our website is largely informational and we do not use it to collect personal information from unwitting users. We do not share or sell information about our customers, whether obtained in person or electronically, with any outside groups other than those working directly on our behalf (such as a mailing house).
We periodically offer people over age 13 the chance to register on our website to receive our free monthly e-mail newsletter. Registration is purely voluntary, and the information obtained therein will be held in strictest confidence. You may unsubscribe from the newsletter at any time, although optional address information you may have provided could remain in our database and be utilized by us for direct mail.
We currently offer the opportunity to purchase items through our websites, and in so doing collect order information you supply, such as name and address. This information will primarily be used to process your order, and may also be used to make other information about Balducci's and Balducci's products available to you via e-mail or regular mail. Every one of our outbound e-mails gives you an easy way to opt out of receiving future communications, and you may also write us or e-mail us at firstname.lastname@example.org to request to be removed from our mailing list. Credit card information is not retained beyond the ordering process.
In order to facilitate operation of our website, we may also utilize "cookies," which are a standard and non-personally identifiable feature found in browser software. Cookies are small electronic files assigned to each website visitor as an anonymous form of identification. They cannot be used to identify individual people - just the computers used by those people. Cookies allow us to determine which pages of our website are being visited and how users are interacting with them. You always have the option of setting your browser not to accept cookies, although that may limit your ability to take full advantage of our site.
Also, like most websites, our Web servers also automatically collect limited information about your computer's connection to the Internet (such as your IP address). This again is not linkable to an individual.